Your Voice Counts - How to Ace That Phone Interview
By Freddy Ngiam
Many people overlook the importance of a phone interview. You may assume that
a phone interview is very impersonal. To a certain extent it is but an efficient
phone candidate would try to fashion his voice and his tone and manner of
speaking to impress his phone interviewer with an open, gregarious introduction
of himself. He knows how to “smile” over the phone. He knows phone etiquette. If
a phone interviewer were an experienced one, he or she would be able to assess
the phone candidates gestures and attitudes by studying his or her tone of
voice, words used and manner of speaking.
Having a clear, crisp voice, which would get a phone interviewer’s attention,
is one thing. An important point to remember is to get a good quality phone that
does not fizzle or muffles the voice during a phone interview. It directly
affects the quality of your voice.
It is especially important that you have a high quality phone in addition to
a good and clear tone of voice when you are applying for positions, which either
requires you to be on the phone a lot, or a position, which you are a
It pays to know your company better in addition to having a good phone, a
good voice and a good manner of speaking. Know your terrain before you tread. If
you are able to find out more information of the company you are applying for,
your phone interview would be more productive as you are able to discuss about
the job scopes and requirements and it makes your phone interviewer thinks of
you as a well-informed and resourceful person. All these will bode well for your
Role-play with a friend if necessary to get yourself familiarized and
comfortable with phone interviews. Practice and learn how to be composed and
decisive over the phone at the same time having control of your tone of voice.
Practice well and when you make the real call, the practice will pay off.
Freddy Ngiam, Founder & CEO of www.jobsupermart.com, a job portal in
Singapore/USA. Free to job seekers.