Your Voice Counts - How to Ace That Phone Interview

By Freddy Ngiam

Many people overlook the importance of a phone interview. You may assume that a phone interview is very impersonal. To a certain extent it is but an efficient phone candidate would try to fashion his voice and his tone and manner of speaking to impress his phone interviewer with an open, gregarious introduction of himself. He knows how to “smile” over the phone. He knows phone etiquette. If a phone interviewer were an experienced one, he or she would be able to assess the phone candidates gestures and attitudes by studying his or her tone of voice, words used and manner of speaking.

Having a clear, crisp voice, which would get a phone interviewer’s attention, is one thing. An important point to remember is to get a good quality phone that does not fizzle or muffles the voice during a phone interview. It directly affects the quality of your voice.

It is especially important that you have a high quality phone in addition to a good and clear tone of voice when you are applying for positions, which either requires you to be on the phone a lot, or a position, which you are a Tele-Staff.

It pays to know your company better in addition to having a good phone, a good voice and a good manner of speaking. Know your terrain before you tread. If you are able to find out more information of the company you are applying for, your phone interview would be more productive as you are able to discuss about the job scopes and requirements and it makes your phone interviewer thinks of you as a well-informed and resourceful person. All these will bode well for your phone interview.

Role-play with a friend if necessary to get yourself familiarized and comfortable with phone interviews. Practice and learn how to be composed and decisive over the phone at the same time having control of your tone of voice.

Practice well and when you make the real call, the practice will pay off.

Freddy Ngiam, Founder & CEO of, a job portal in Singapore/USA. Free to job seekers.

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